CarsRent365 is committed to protecting and respecting your privacy and personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). We take all necessary measures to ensure that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

Booking Information:

When you make a booking, we collect essential details such as your first name, last name, email address, phone number, payment method (without storing full card details), and driver’s age. This information is required to process your booking and is shared with our car rental partners to confirm your reservation.

Cookies:

We use cookies to improve your browsing experience and enhance our services. Cookies do not store sensitive personal or payment information. You can choose to disable cookies through your browser settings.

Site Tracking:

We use tracking tools to analyze website traffic, monitor user behavior, and improve our website performance and content.

Use of Personal Information:

Your personal data is used to process bookings, provide customer support, communicate booking updates, improve our services, and inform you about offers and promotions (if you consent to receive them).

Secure Transactions:

We use SSL (Secure Socket Layer) technology to protect your personal and payment information. All transactions are encrypted to ensure security. We do not store credit card details on our servers.

Phone Call Recording:

Phone calls may be recorded for quality assurance, training, and service improvement purposes.

Third-Party Disclosure:

We do not sell or rent your personal information to third parties. However, we may share necessary details with trusted partners and car rental suppliers to complete your booking. Information may also be disclosed if required by law.

We may share non-personal, aggregated statistics for business analysis purposes.

GDPR Compliance:

In accordance with the General Data Protection Regulation (GDPR), users located in the European Economic Area (EEA) have specific rights regarding their personal data.

These rights include:

  • The right to access your personal data
  • The right to correct inaccurate information
  • The right to request deletion of your data (Right to be forgotten)
  • The right to restrict or object to data processing
  • The right to data portability

We process your data based on your consent, contractual necessity (booking services), and legitimate business interests.

You may withdraw your consent at any time by contacting us.

Customer Consent:

By using our website, you agree to the collection, storage, and use of your information as described in this Privacy Policy.

Your Rights:

You may request access, correction, or deletion of your personal data at any time and opt out of marketing communications.

Updates to This Policy:

We may update this Privacy Policy from time to time. Any changes will be published on this page.